What's your response if a client asks for their money back?
Will you agree, or have you created terms for your business that disallow a monetary refund?
If you have not created a returns policy, now's the time to craft one and post it on your website. If you have a policy, perhaps it's time to review and update your terms.
This episode shares numerous policy considerations so you're ready to adjust orders in ways that satisfy you and your customers.
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Article: What are Your Terms for Gift Basket Sales? https://giftbasketbusiness.com/terms-gift-basket-sales/
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A five-minute conversation with me can solve that big problem. https://pxlme.me/sgfclarity
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